Skype for Business

No webcam? No Problem!

You’d like to show your face in a Skype for Business or Zoom video conference but you don’t have a camera? There are several options out there that let you use other devices as a camera on your Mac or Windows PC.

With some free or low cost software, you can use the camera from your Android or iOS smartphone as a webcam on your computer. EpocCam works with Android and iOS on both Mac and Windows. DroidCam is another option for Android and iOS on Windows.

 If you have a Canon camera and a Windows PC, there is software that lets you use your Canon camera as a webcam. Get more information here.

 

Add More People to a Call

If you’re having a call with someone and want to bring more people into that discussion, Skype for Business makes that easy.

Click the Invite button in the upper right corner of your current call window:

Windows
Invite More button
Mac
Invite More button

In the next window, either search for someone in the directory/your contacts, or enter a phone number:

Windows
Search for people to add to your call
Mac
Search for people to add to your call

Double-click on the contact or phone number in search results. Skype for Business will call that person and add them into your current call. You can do this as many times as you wish to add more people.

Conversation History

Have you ever had an IM discussion with someone but you can’t remember the details? Go to Outlook and open your Conversation History folder. All your IM discussions are saved there, along with a record of your incoming and outgoing calls. You can even search this folder like any other Outlook folder.

Note: it may take a minute or two before your last IM or phone call shows up there.

Share Your Screen

You can share your entire screen or a specific program to anyone using Skype for Business, and you can allow others to control your screen for increased collaboration. This is available from any IM or audio/video call. Click Present in the lower portion of the window and select the type of sharing you would like.

Present button and menu options
Windows
Present button - Mac
Mac

Windows: Present Desktop will let you to can share anything on a specific screen while Present Programs will let you share a specific running program (i.e. Word, PowerPoint, etc).

Mac: You can share your entire screen.

A yellow border will surround whatever you are sharing as a reminder that it is being shared. You will also see options to stop sharing and to give control to others.

Make Sure You Can Hear The Phone Ring

If you’re using a headset and you don’t have them on, you might not know someone is calling you. You can set Skype for Business to also ring your computer’s speakers on an incoming call – remember to turn up the volume on your computer’s speakers.

Windows: Click in the lower left corner of the main Skype for Business window and select Audio Device Settings.
Audio Device Settings menu

In the Secondary Ringer section, enable the checkboxes for Also ring and Unmute when my phone rings, then choose your computer’s speakers from the ‘Also ring’ drop-down menu.
'Also ring' and 'unmute' checkboxes

Mac: Select Preferences from the Skype for Business menu, then choose your computer’s speakers from the ‘Ringing’ drop-down menu.
Audio/Video Preferences

Additional Job Aids, Quick Start Guides & FAQs

See the Quick Links section for additional information.

Using a Personal Note

You can add a ‘personal note’ to your contact to provide info you want others to see. Click the “What’s happening today?” line above your name and type in whatever you want others to see. Remember to update it regularly. To remove a personal note, simply delete the text in that area.
Update your personal note and people will see it under your status

(On a Mac, click on your photo or the round area where your photo would be)

Status Change Alerts

If you want to call or IM someone but they are offline, busy or on a call, right-click on their contact in Skype for Business and select Tag for Status Change Alerts. When that person’s presence changes to “Available”, you will see a pop up on your screen.
Pop up showing the contact is available

Make a Test Call

If you recently moved your computer somewhere new, you connected a new headset or you just want to make sure your audio is clear, you should test your setup to make sure everything is working just right. Click in the lower left corner of the main Skype for Business window and select Check Call Quality. This will make a test call where you can record a short message which will be played back for you.
Audio pop-up menu

(On a Mac, search for a special contact named “Audio Test Service” and call that contact)

Schedule a Skype for Business Meeting

Skype for Business meetings let you schedule a phone call but also share video, let everyone view a document, etc.

Note: Skype for Business is the recommended tool for administrative/business-related meetings. If you are scheduling academic/student-facing meetings, please use Zoom.

To schedule a Skype for Business meeting, start by open your calendar in Outlook.

Windows: Select the time you want the meeting to occur and click New Skype Meeting in the tool bar.
New Skype Meeting Button

A new meeting window will open and you should set it up as you would any other meeting. Do not edit any of the text between the dotted lines.

 New Skype Meeting Window

Mac: Begin creating the meeting as you would normally, then click Online Meeting in the tool bar…
Online Meeting Button
and select Add Online Meeting:
Add Online Meeting Menu Option

The meeting links and dial-in information will be added to your meeting window.

External Guests Can Attend Meetings Too

Guests from outside the university can attend Skype for Business meetings too. They can call the conference number from any phone and enter the Conference ID to dial in with audio. However, they can also attend and participate using the full suite of meeting functions using their computer audio, share their video, see video from other participants, see shared documents, etc. Here are the instructions for a guest (a PDF version is available too).

  1. When you receive the Skype for Business meeting invitation, click Try Skype Web App.
    Try Skype Web App
  2. You will be asked how you want to join the meeting – click Install and join with Skype Meetings App (web).
  3. Next, you will be prompted to download and install the SkypeMeetingsApp plug-in. After that has been installed, click Open Skype Meetings App when prompted.
    Open Skype Meetings App
  4. At the welcome screen, enter your name and click Join.
    Welcome Screen
  5. You may be prompted to allow the web plug-in to load – if so, select the Always allow… checkbox then click Allow.
    Allow the plug-in to load